How it works

From your website to a working receptionist in minutes.

Welcome starts with what your business already publishes, then gets smarter from the information you teach it and the tools you connect.

01

Welcome learns your business

Enter your website and Welcome reads the useful public information it can find: services, opening hours, contact details, prices, FAQs and more.

02

You fine-tune what matters

Correct details, add custom instructions, choose a tone and teach Welcome things your website does not mention.

03

Connect the tools you already use

Shopify can keep products, prices and stock live. More integrations can add richer knowledge and actions over time.

04

Customers talk to Welcome

Welcome answers useful questions instantly with rich opening-hour, contact, service and product results where appropriate.

05

Leads come to you

When a customer shows buying, booking or quote intent, Welcome can capture their details and place the conversation in your inbox.

06

Take over when a human is better

Your team can join the existing conversation without making the customer repeat themselves, then hand it back to Welcome later.

Keeps learning

Real customer questions make Welcome smarter.

When Welcome cannot confidently answer a business-specific question, it can flag the knowledge gap. Teach it once and the answer becomes available for future customers.

ParkingAsked 7 times this week

Welcome doesn't know whether customers can park behind the building.

Try it yourself

Meet the receptionist that already knows your business.

Meet Welcome →